How can we help?

How do I register with CBet?

Ready to register with CBet? 😎 It's simple – just a few steps! - Choose your registration method: Smart-ID, Mobile-ID, or with an identity document. - Enter your personal details. Make sure they are accurate and match the information on your identity document. - Verify your identity. Once you've completed the registration form, you'll need to verify your identity. You can choose the verification method that works best for you. Important: Your gambling account will only be activated once your i...

How can I verify my identity?

Identity verification? No complicated missions here! 😎 Choose the method that works best for you: - Smart-ID – verify your identity using the Smart-ID app. - Mobile-ID – verify your identity using your mobile signature. - iDenfy – automated identity verification using your identity document. - Video call – verify your identity through the [CBet identity verification platform](https://cbet.lt/cbet-ident).

How can I deposit money into my gambling account?

Plenty of banks, plenty of payment methods. Here's how it works! 😎 Log in to your CBet account, select "Deposit", enter the amount, and choose your preferred payment method. Available payment methods: - Online banking: Swedbank, Artea, Luminor, SEB, Citadele, Urbo Bank, and Revolut. - Payment systems: Paysera and Skrill. - Payment cards: Visa and Mastercard. Important: Deposits can only be made from bank accounts, payment cards, or e-wallets registered in your own name.

How long does it take to withdraw money?

Waiting for your money? We understand you want to know when it will reach your account. 💸 Withdrawals are approved according to the following schedule: Bank withdrawals up to €400: - Monday–Thursday: 9:00 AM–1:00 AM (the following day). - Friday–Sunday: 10:00 AM–8:00 PM. Bank withdrawals of €400 or more, Skrill withdrawals, and payment card withdrawals: - Monday–Friday: 9:30 AM–4:00 PM. Important: All withdrawals are processed in the order they are received, regardless of the amount. The t...

How can I cancel a withdrawal request?

Changed your mind? No problem! You can cancel your withdrawal request in just a few steps. - Log in to your CBet account. - Click the profile icon in the top-right corner and select "Withdrawal". - Click "Cancel" next to the withdrawal you want to cancel. Once cancelled, the funds will be returned to your gambling account within 1 minute.

What are CBet's customer support hours?

Even we need a break sometimes, but we're usually here for you! 😎 Our Customer Support team is available: - Monday–Friday: 9:30 AM–1:00 AM (the following day). - Saturday–Sunday: 10:30 AM–8:00 PM. Got a question? Drop us a message – we're happy to help!