CBET EN

How to register for CBet?

Choose the registration method: "Smart-ID", "Mobile signature" or "Manual". Provide accurate personal data that will match the data of your personal identity document. After entering the necessary personal data, you will be redirected to the account activation window, where you can choose the most convenient method of personal identity identification for you. A gambling account is opened when the specified personal data is correct and personal identity identification is carried out. CBet admini...

In what ways can I verify my identity?

You can confirm the identity of the person in the following ways: by video call on the "Skype" calling platform: info@cbet.lt (mailto:info@cbet.lt); by video call on our call platform: https://cbet.lt/cbet-ident; using the automatic document recognition platform "iDenfy"; using the "Smart-ID" application; mobile signature.

How can I top up my gaming account?

Log in to your gaming account, click on the Deposit (https://en.cbet.lt/deposit#step1) section and enter the desired deposit amount and choose the most convenient payment method for you. Click the "Deposit > Continue" buttons. Additionally, we would like to inform you that payments can only be made from personal financial sources (bank accounts or electronic wallets) and only to the gambler's personal gambling account.

In what ways can I top up my gaming account?

You can make deposits through the e-banking of “Swedbank”, “SEB”, “Luminor”, “Šiauliai”, “Medicina”, and “Citadelė” banks; through the “Revolut” application; through the e-wallets “Paysera” and “Skrill” and "Visa/MasterCard" payment cards.

How to submit a withdrawal request?

Click on the human icon in the upper right corner of your CBet account, select the Withdrawal (https://en.cbet.lt/withdraw#step1) section, enter the payout amount and select the payment account to which you want to receive the funds. Confirm the payout order by clicking the "Withdrawal Request > Confirm" buttons.

How long takes withdrawal?

If your payout amount does not exceed €400.00 and it is ordered to one of the following accounts: “Swedbank”, “SEB”, “Luminor”, “Šiaulių bankas” or “Paysera”, then the payout will be confirmed in the nearest working hours. Payouts up to €400.00 are made on weekdays between 09:30 AM and 01:00 AM. and on weekends from 10:30 AM to 08:00 PM. If your payout exceeds €400.00 or is ordered to an account not mentioned above, then its confirmation may take 1-5 working days. Payouts over €400.00 are made ...

How to cancel an ordered withdrawal?

In the upper right corner of your CBet account, click on the human icon, select the Withdrawal (https://en.cbet.lt/withdraw#step1) section, order a withdrawal cancelation by clicking the "X" symbol next to the withdrawal you want to cancel. The canceled payout will return to your gaming account within 1 minute.

Does CBet have an app?

CBet does not have an application, however, for your convenience, you can download the CBet Quick Link on your phone. Read more about how to do this in the CBet Quick Link (https://en.cbet.lt/cbet-shortcut) section.

What if I didn't find my answer?

If you can't find your answer in this guide, try our F.A.Q. (https://en.cbet.lt/faq) section. If you still can't find an answer to your question there, please contact us by filling out this contact form, by writing an e-mail to info@cbet.lt (mailto:info@cbet.lt), or by contacting us during working hours through "Live Help" and by phone tel:+370 700 00777.

WORKING HOURS

Working hours of the customer service department: Monday - Friday 9:30 AM - 01:00 PM; Saturdays - Sundays 09:30 AM - 08:00 PM. Working hours of the payment department: Monday - Friday 9:30 AM - 04:00 PM.